Do you want the visitors at your healthcare centre to get the best positive impression when they visit you?
Usually people visit such places as a patient, in order to get relief from their health related issues. If the surroundings are well maintained, clean, and welcoming, then at least half of their pains will vanish, the moment they enter in your healthcare centre.
How can you do that?
First thing that you should do is speak your mind, while you appoint your architects. They must clearly understand all about how you want your healthcare centre to look.
Let us list out the things that you need to discuss with your architects, so that it can help them to design suitable setup for your healthcare centre.
Warm welcome on entry
You must tell your architects to make sure that the moment any visitors enter the premises, they should get the feeling of warmth and care. The in-patients and people accompanying them must have a proper place to sit comfortably. Hence, it is necessary to have enough comfortable seating arrangements near the reception counter.
In addition to the seating arrangements, there should also be comfortable beds provided, so that any serious patients may rest on them, till they get their appointment with the doctor or any other medical professionals.
Keep your visitors engaged
Not only the patients, but there will be few relatives and friends, who may also visit along with the patient. It would be wise to keep them engaged while waiting for their appointment. Therefore in order to keep visitors engaged, your architects must create arrangements for coffee or tea vending machine near the reception counter. There may also be children among the visitors, who should also be kept engaged by keeping something interesting for the children.
There can be every chance that some patients, who have met with serious accident, need immediate relief. So there must be provisions available to provide emergency treatment. You should provide a separate room with all the necessary facilities to them. Enough arrangement for first aid treatment must be available in this room.
Discuss everything with your architects so that your can best improve the user experiences of people visiting your healthcare centre.